This Privacy Policy explains in plain, honest language what information we collect, why we collect it, and how we handle it. No legal gymnastics. No hidden intentions. Just a straightforward commitment from us to you.

If something here doesn’t sit right, please reach out before you walk away. We’d rather clear the air than lose your trust.

Who this policy covers

This policy applies to everyone who interacts with VastuByAcharya — whether you’re booking a Vastu consultation, enrolling in a course, purchasing a remedy or report, or simply exploring our website. It covers our website, any mobile platforms we operate, and all related services (collectively referred to as the “Platform”).

What information we collect

We believe in collecting only what we genuinely need to serve you well. Here’s a clear picture of what that includes:

Information you share with us directly

When you register, book a consultation, purchase a service, or get in touch, you share personal details such as your name, email address, phone number, and sometimes your property or home address. In some consultations, you may also share details about your living space, family members, or date of birth — all of which are used solely to provide an accurate Vastu assessment.

You are never obligated to share more than you’re comfortable with. That said, withholding certain details may limit the depth and accuracy of the guidance we can offer.

Information collected automatically

When you visit the Platform, basic technical information is collected automatically — things like your IP address, browser type, operating system, pages visited, and time spent on the site. On mobile, this may also include your device model and general interaction patterns. This helps us understand what’s working, what isn’t, and how we can improve your experience.

Payment information

When you purchase a service, consultation, course, or remedy, the necessary payment details are collected to process your transaction. We keep as little financial data as possible on our end — the sensitive parts are handled by our trusted payment partners. We recommend reviewing their privacy policies as well.

Information from social platforms

If you connect with us via Google, Facebook, or another social network, we may receive basic profile information — typically your name, email, and profile photo — based on what you’ve made public on that platform.

Information from feedback and surveys

If you participate in a feedback form, satisfaction survey, or community interaction, we collect the information you willingly choose to share.

The three principles behind everything we do with your data

Fairness and lawfulness — We process your data in ways that are legal, fair, and respectful of your rights. Full stop.

Purpose-driven — Your data is collected for specific, clear reasons. It doesn’t get used for things you wouldn’t expect, and it doesn’t sit around indefinitely without purpose.

Transparency — You have the right to know what’s happening with your information. We won’t bury important things in fine print.

How we use your information

The information we collect helps us serve you better. Specifically, we use it to:

• Create and manage your account on the Platform
• Deliver Vastu consultations, reports, remedies, and course content accurately
• Send you confirmation, updates, and service-related communications
• Process payments and issue receipts
• Personalise your experience and make recommendations relevant to your situation
• Improve the Platform and our services based on how people actually use them
• Detect and prevent fraud, misuse, or unauthorised activity
• Respond to your questions and support requests
• Comply with any legal obligations that apply to us

We do not sell your personal data. We do not use it to serve you third-party advertisements.

When and with whom we share your information

With service and technology partners

We work with select third-party vendors — for payment processing, email delivery, website hosting, and analytics. They access your data only to carry out their specific function and are required to protect it accordingly.

When the law requires it

If a legal authority, court order, or regulatory requirement compels us to share information, we will comply — but only to the extent that is genuinely required.

With your consent for marketing

We may occasionally share information with trusted partners for relevant communications, but only where you’ve given clear consent or have been offered a genuine option to opt out.

In a business transition

In the unlikely event of a merger, acquisition, or restructuring, your data may form part of the transferred assets. We would notify you of any such change that materially affects how your data is handled.

Cookies and tracking

We use cookies and similar tools to keep the Platform running smoothly — keeping you logged in, remembering your preferences, and helping us understand how the site is being used.

You can manage or turn off cookies through your browser settings, though some features may not work properly if you do. We also work with analytics partners — you can opt out of their tracking through their own privacy tools.

How we protect your data

We take reasonable technical, administrative, and physical measures to protect your information from unauthorised access, misuse, or loss. That said, no online system is completely immune to risk. We work hard to minimise it — and we’d encourage you to do your part too, with strong passwords and thoughtful sharing habits.

Your rights

You have real rights over your personal information:

• Access what we hold about you
• Correct anything that is inaccurate
• Request deletion of your data
• Withdraw consent at any time
• Object to how your data is being processed
• Request a copy of your data in a portable format

To exercise any of these, simply contact us. We will respond promptly and without unnecessary bureaucracy.

Managing your account and communications

You can update or review your account information at any time through your account settings. If you’d like to close your account, write to us and we’ll take care of it. Some records may be kept for legal or fraud-prevention purposes even after deletion.

If you’d rather not receive newsletters or promotional messages, you can unsubscribe from any email we send, update your preferences in your account settings, or simply contact us directly. Note that essential service communications — like booking confirmations and receipts — are not optional, as they are part of the service itself.

Updates to this policy

We may update this Privacy Policy from time to time. The revised version will always be posted here with an updated date. For significant changes, we’ll communicate directly where possible. Continuing to use the Platform after an update constitutes acceptance of the revised terms.

Get in touch

Questions, concerns, or something that’s not clear? We’re happy to talk.

VastuByAcharya Email: vastubyacharya@gmail.com 
Phone no. 0422 62 1093
Website: www.vastubyacharya.com  

We aim to respond to all privacy-related enquiries within 5–7 business days.